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Operational Excellence Consulting is a management training and consulting firm that takes a customer-centric approach to helping organizations in the public and private sectors to build resilience and reimagine a productive workplace in the post-pandemic next normal.
Founded with a mission to "transform communities by design and operational excellence approaches," our aim is to support our clients in designing, managing and executing lasting beneficial change.
We work with government bodies, multinational corporations and small and medium-sized enterprises of a wide spectrum of industries.
Our firm's key capabilities are Design Thinking, Customer Experience Management, Business Model Innovation, Lean Process Redesign, Total Quality Management (TQM), Total Productive Maintenance (TPM), Kaizen, Value Stream Improvement, Hoshin Kanri (Policy Deployment), Problem Solving Techniques & Tools (e.g. PDCA, 8D, A3, etc.), Training Within Industry (TWI), Suggestion System and Benchmarking.
As a means to spread the adoption of operational excellence techniques and tools to benefit organizations, businesses and society, we take pride in designing and developing high quality training and customizable presentations, frameworks and templates to add value and complement your training and business needs.
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Terms of Usage
By purchasing the documents, you agree to be bound by the following terms and conditions governing the proper usage of our documents. These documents include training presentations/guides, templates, tools and frameworks/models.
THE FILES AND PRESENTATIONS ARE DISTRIBUTED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED.
The training presentations, templates, tools and frameworks/models are created and copyrighted by Operational Excellence Consulting. Copyrights of all the images used in the documents are held by their respective owners.
The training presentation document is intended for use in training individuals within an organization.
The training presentations, templates, tools and frameworks/models may be customized to suit your needs and preferences. You may modify, add, delete, change the logo, etc. or incorporate them into your own format and materials.
If necessary, soft copies of the training presentations should be distributed only to responsible employees of the Lean Program Office who need to use them for their work such as education, training and/or creating awareness.
Users of our documents may distribute the training presentations and frameworks/models only in the form of hard copies to their students, trainees and/or other target audience.
EXCEPT FOR THE TEMPLATES, USERS OF OUR DOCUMENTS ARE STRICTLY PROHIBITED FROM DISTRIBUTING THE SOFT COPIES (PDF FORMAT OR ANY OTHER FILE FORMAT) OF THE TRAINING PRESENTATIONS AND FRAMEWORKS/MODELS TO THEIR STUDENTS, TRAINEES AND OTHER EMPLOYEES.
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(a) If your company has less than 500 employees, one licence for the use of the document should be sufficient;
(b) If your company has 500 or more employees at various locations, as a general guideline, we recommend that you apply the ratio of one licence per 500 employees (based on the U.S. SBA Office of Advocacy's definition of a Small Business).
(c) It is noted that different countries have different definitions of a Small Business. In this case, the company should follow the respective country's definition of a Small Business in which it is incorporated. As an example, a company incorporated in Singapore who intends to use a training presentation to train the employees in Singapore should apply the ratio of one license per 200 employees (based on Singapore's definition of a Small Business).
A copy of the training presentation may reside on the intranet or e-learning system of the customer location. Users of the intranet or e-learning system are strictly prohibited from downloading a copy of the training presentation whether in PDF format or any other file format.
THE DOCUMENTS SUCH AS THE TRAINING PRESENTATIONS, OR PORTIONS OR MODIFICATIONS THEREOF, MAY NOT BE RE-SOLD, RENTED OR REDISTRIBUTED IN ISOLATION OR AS PART OF ANY COMMERCIAL OFFERING.
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