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Crisis Management is the process of planning for, responding to, and recovering from a crisis or emergency situation, such as a natural disaster, a cyber or terrorist attack, power outages, a black swan event, or any other unforeseen disruptive event or emergency. Crisis Management involves several key steps, including crisis planning and preparation; crisis response and recovery; and crisis communication and outreach.
Crisis Management is important because it helps to minimize the impact of a crisis on an organization and its stakeholders. Additional reasons why Crisis Management is important include (but are not limited to) the following:
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