032_Process Stability and Control (PowerPoint PPTX)

Controlling processes is fundamental to satisfying customers. Control Charts are the "go to" tool to manage process control. The objectives of this module are to: understand key components of basic control charts including the importance of attaining process stability, the difference between common vs. special cause variation, the elements of control charts, what is meant by rational sub-grouping and how to calculate them, understand subgroup variation vs. within subgroup variation, understand that chart selection depends on the type of data in the process and how to select the right chart and finally, review Xbar-R, I-MR, and P-Chart characteristics.

Learn how to calculate control chart sample size, control limits for all chart types discussed, the frequency of data collection and more. This module is 57 slides. The material is suitable for independent study or formal classroom training and includes a list of tools, exercise and quiz questions.