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Service 4.0 Primer   21-slide PPT PowerPoint presentation (PPT)
$25.00

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Service 4.0 Primer (PowerPoint PPT)

File Type: 21-slide PPT PowerPoint presentation (PPT)

$25.00
FlevyPro price: FREE (included in subscription)
This framework is developed by a team of former McKinsey and Big 4 consultants. The presentation follows the headline-body-bumper slide format used by global consulting firms.
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DESCRIPTION

This product (Service 4.0 Primer) is a 21-slide PPT PowerPoint presentation (PPT), which you can download immediately upon purchase.

Driven by emerging Digital Technologies, Service 4.0 is occurring now. Service 4.0 allows companies to transform the way they offer and deliver services. Customers are also demanding this change. They expect a proactive and customized service, delivered through multiple, integrated channels.

By undergoing Service 4.0 Transformation, Service organizations can derive benefits related to:

1. Operational Efficiency and Cost Savings; and
2. Improved Customer Satisfaction.

In terms of potential cost savings, up to 60% of a typical Service company's operating costs fall within the scope of Service 4.0. Furthermore, the overall savings can reach up to 40% of these costs.

To design a Service 4.0 Transformation program, we must make implementation decisions across the 10 dimensions of the operating model:

1. Ambition
2. Governance
3. Organization
4. People
5. Partnership
6. IT Scope
7. IT Delivery
8. Sequencing
9. Rollout Plan
10. Cultural Change

Service 4.0 is driven by 9 core technologies: Big Data & Analytics, Cloud Computing, Robotic Process Automation (RPA), Bionic Computing, Cognitive Computing, Virtualization, Internet of Things (IoT), Smart Devices, and Augmented Reality.

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Source: Best Practices in Business Transformation, Fourth Industrial Revolution, RPA, Service 4.0 PowerPoint Slides: Service 4.0 Primer PowerPoint (PPT) Presentation, PPT Lab


$25.00
FlevyPro price: FREE (included in subscription)
This framework is developed by a team of former McKinsey and Big 4 consultants. The presentation follows the headline-body-bumper slide format used by global consulting firms.
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OVERVIEW

File Type: PowerPoint ppt (PPT)
Number of Slides: 21 (includes cover and all slides)


ABOUT THE AUTHOR

Author: PPT Lab
Additional documents from author: 25

PPT Lab is a presentation design firm specializing in business frameworks and PowerPoint templates. Our team is comprised of ex-consultants from McKinsey, E&Y, Bearing Point, and boutique consulting firms. We have worked with hundreds of clients globally, ranging from mid-size manufacturing companies to global Fortune 500 conglomerates. [read more]


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