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DESCRIPTION
This a Project Quality Plan template built in MS Word. Managing project quality requires an approved quality plan encompassing three major quality processes:
1. Quality Assurance – Quality assurance activities focus on the processes being used to manage and deliver the solution to evaluate overall project performance on a regular basis. Quality assurance is a method to ensure the project will satisfy the quality standards and will define and record quality reviews, test performance, and customer acceptance.
2. Quality Control – Quality control activities are performed continually to verify that project management and project deliverables are of high quality and meet quality standards. Quality assurance also helps uncover causes of unsatisfactory results and establish lessons learned to avoid similar issues in this and other projects.
3. Project Deliverables and Processes Acceptance Criteria – Project team members and key stakeholders agree at the project planning stage on formal project processes and major deliverable acceptance criteria that will be used to evaluate final deliverable results before the results are formally approved.
The quality plan is developed and approved during the project planning phase to confirm major deliverables/milestone acceptance criteria and manage approved project processes.
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Source: Best Practices in Project Management Office, Quality Management Word: Project Quality Plan Word (DOCX) Document, Flevy
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