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Breakthrough Customer Experience (CX) (PowerPoint PPT)

File Type: 22-slide PPT PowerPoint presentation (PPT)

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This framework is developed by a team of former McKinsey and Big 4 consultants. The presentation follows the headline-body-bumper slide format used by global consulting firms.

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DESCRIPTION

This product (Breakthrough Customer Experience [CX]) is a 22-slide PPT PowerPoint presentation (PPT), which you can download immediately upon purchase.

The constant advancement in technology has raised the expectations of customers in terms of their interaction with companies. Organizations are constantly exploring new ways and means to improve their Customer Experiences.

This presentation provides a detailed overview of the 7 key imperatives that organizations must adopt to develop a truly exceptional, breakthrough Customer Experience (CX):

1. Develop Customer Empathy
2. Design the Complete Customer Experience
3. Reinvent the Customer Experience
4. Lead the Way with Industry Rules
5. Become an Agile Organization
6. Continuously Improve and Iterate
7. Foster a Culture of Collaboration

To create great CX, organizations should revamp their Customer Journeys, adopt Agile practices, and embrace a culture of collaboration and Continuous Improvement.

The slide deck also includes some slide templates for you to use in your own business presentations.

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Source: Best Practices in Customer Experience PowerPoint Slides: Breakthrough Customer Experience (CX) PowerPoint (PPT) Presentation, LearnPPT Consulting

$25.00

FlevyPro price: FREE (included in subscription)

This framework is developed by a team of former McKinsey and Big 4 consultants. The presentation follows the headline-body-bumper slide format used by global consulting firms.

Add to Cart

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OVERVIEW

File Type: PowerPoint

(PPT)

Number of Slides: 22 (includes cover and all slides)

Included in FlevyPro subscription

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ABOUT THE AUTHOR

Author: LearnPPT Consulting

Additional documents from author: 101

We are a team of management consultants trained by top tier global consulting firms (including McKinsey, BCG, Deloitte, EY, Capgemini) with a collective experience of several decades. We specialize in business frameworks based on real-life consulting engagements.

We have served 100s of clients that range from Fortune 500 companies to tech startups to $1B+ private companies. [read more]

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