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BENEFITS OF DOCUMENT
  1. Measure service quality in order to decide how to improve it.
  2. Enjoy exciting and original artworks used in the slides.

DOCUMENT DESCRIPTION

Measuring service quality of a museum is one of the most important thing to do, if your goal is to improve it. In this document, you will see the meaning of service quality. Then, you can pinpoint success indicators of a museum impacted by service quality that are highlighted by studies. Do what is most vital and wonderful: measure service quality using a modified validated instrument developed through research. You are supposed to be ironclad in your decisions about how to improve such service. But first, your assessment tool should be tested.

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Source: Service Excellence of Museums PowerPoint document

 

Service Excellence of Museums

Sold by Lucell Larawan (this author has 5 documents)

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This business document is categorized under the function(s): Operations   service quality  

It applies to museums.

File Type: PowerPoint (pptx)

File Size: 2.2 MB

Number of Slides: 11

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Initial upload date (first version): Nov 6, 2017
Most recent version published: Nov 23, 2017

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