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BENEFITS OF DOCUMENT
  1. Learn how to apply the PDCA approach to solve problems and save money.
  2. Learn how to apply the basic quality tools to identify and analyse problems.
  3. Learn how to develop problem solving teams to sustain a continuous improvement culture.

DOCUMENT DESCRIPTION

In this training presentation, you will be able to teach employees on the structured Plan-Do-Check-Act (PDCA) approach to problem solving. Many world class companies such as Toyota uses the PDCA problem solving process for the relentless pursuit of continuous improvement. When combined with the basic quality tools, this approach identifies problems, analyzes root causes and generates solutions. Teach your staff to put effective solutions in place to prevent similar problems from recurring in the future. This methodology can be applied to both manufacturing and service organizations.

LEARNING OBJECTIVES:

1. Understand the principles and key concepts of problem solving
2. Learn how to apply the PDCA technique and basic quality tools to problem solving
3. Learn how to identify root causes and develop countermeasures
4. Learn how to prepare a problem solving storyboard
5. Understand the roles of problem solving team
6. Define the critical success factors for effective problem solving

CONTENTS:

1. Introduction to Problem Solving
2. Concept of Problem Solving Teams
3. Overview of Process Management
4. PDCA Problem Solving - The Step-by-step Approach
5. Basic Problem Solving Tools
6. Project Reporting Using A3 Storyboard
7. 10 Common Mistakes
8. Critical Success Factors

This training presentation can be used together with the 'PDCA Problem Solving Template' (sold separately).

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Source: PDCA Problem Solving Technique & Tools PowerPoint document

 
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PDCA Problem Solving Technique & Tools

Sold by Operational Excellence Consulting (this author has 93 documents)

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This business document is categorized under the function(s): Operations   Organization, Change, & HR  

It applies to All Industries.

File Type: PowerPoint (pptx)

File Size: 8.3 MB

Number of Slides: 183

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Terms of usage (for all documents from Operational Excellence Consulting)

Initial upload date (first version): Feb 23, 2013
Most recent version published: Jul 26, 2016

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