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DESCRIPTION
Root Cause Analysis (RCA) is a means to get to the bottom of a problem or unexpected event. RCA is a powerful tool when your project or product is not what was expected.
There are numerous problem solving techniques that fall under RCA. This presentation discusses the following:
• Fishbone Diagram
• 5 Why Analysis
• Brainstorming
• Basic Problem Solving
• Process Mapping
• Pareto Analysis
RCA aims at improving the quality of products or processes. This type of problem solving analysis must be undertaken in a systematic way to be effective. The general process for RCA is:
1. Describe the problem your company is looking at.
2. Gather data associated with the problem.
3. Identify potential causes for the problem.
4. Identify which causes you will remove or change in order to prevent repeat problems.
5. Identify solutions that will be effective in preventing repeat problems.
6. Implement changes.
7. Observe changes to ensure that they have effectively eliminated the problem.
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Source: Best Practices in Root Cause Analysis PowerPoint Slides: Lean Root Cause Analysis (RCA) Problem Solving PowerPoint (PPTX) Presentation, Nishil Josh
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ABOUT THE AUTHOR
Business Excellence Professional with more than 20 years of experience in Manufacturing Operations, Quality Assurance & Improvement and Resource Management across diverse industry verticals. Expertise in managing production activities, streamlining processes / procedures to facilitate smooth production process & enhance productivity.
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Root Cause Analysis Problem Solving Corrective and Preventative Action Operational Excellence Lean Management/Enterprise Error Proofing Waste Elimination Consulting Frameworks Process Improvement 5 Whys Strategic Thinking FMEA Shop Floor Organizational Design Six Sigma Project Scheduling Production Process Analysis Workshops Strategic Analysis Strategic Planning Strategy Frameworks Standard Work Process Mapping Supply Chain Analysis Lean Supply Chain SCOR Model Strategic Foresight 8D Kaizen Lean Game Gap Analysis
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