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DESCRIPTION
This document is a 50-slide PowerPoint presentation that provides an overview of the Business Relationship Management process/role within the ITIL V3 Best Practice Framework.
BRM has become an increasingly important process/role as Service Provider's seek to establish closer and more detailed relationships with their Customers.
Includes many illustrations and is very easy to customise!!!!
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Source: Best Practices in ITIL PowerPoint Slides: ITIL v3 Business Relationship Management Overview PowerPoint (PPTX) Presentation, Dartview Consulting
OVERVIEW
ABOUT THE AUTHOR
Highly motivated, Business Facing IT Professional with significant experience gained within the Construction, Building Services and Facilities Services sectors. [read more]
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Everything ITIL!
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Best Practice (ITIL, Prince2, Risk)
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ITIL Service Management ITSM Information Technology Incident Management Change Management Problem Management Workflow Configuration Management Contract ISO 27001 Audit Management Lead Generation Social Media Strategy Project Management SAP IT Governance Business Framework PowerPoint Diagrams Cyber Security ISO 20000
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