Get our FREE Strategy & Transformation Templates. This is an exclusive promotion being run on LinkedIn.
  This is a partial preview. Full document is 142 pages. View large preview.
If you are logged in, your referral link [?] is automatically included below.
EMBED CODE (Copy and Paste)


DOCUMENT DESCRIPTION

It is critical to articulate the execution of the Business and subsequently the IT Strategy in to a service strategy. The objective of ITIL is to help IT leaders provide a business view of the IT departments ability to create value and support enterprise goals through effective IT processes and build process capability.

Yet most ITIL practitioners find it difficult to understand, articulate and demonstrate the business value of an end-to-end or partial ITIL investment and more ?Frame work? compliance in a setting where most Business Executives would claim an increased focus on the needs of the business.

The ITIL Unlocked (the missing pieces): Deliver Business Value with IT! series is a reply to ?How do we put the IT Strategy in place? and how do we communicate effectively with our stakeholders and provides a number of techniques and tools to understand how to meet stakeholder expectations where ITIL can be used to demonstrate how to consolidate the service strategy (Design, Build, Run).
A demonstration that would cover both the "IT Business Model" that is how well do we provide IT services as well as the "Business (IT) Value Proposition" that is how well do we support the needs of the business.

The upper part of the clients that I speak to feel that there is a lack of actionable articles and publications that help to bridge the gap between the execution of the business strategy, business objectives and how IT can be used to support the latter to deliver business value. This is also the reason why I decided to put forward an execution centric material that has for objective to if not entirely bridge the gap between IT and the business provide Business and IT Decision makers the necessary common language to move forward in the same direction (pointing fingers is rarely productive).

The execution of the defined business strategy is often a mystery (missing link) both on the Business and the IT side. The truth is that regardless of how well the executive team draws out the strategy in the boardroom the bottom line is that the business initiatives that were supported by clients succeeds, those not supported by clients (that do not get it) fail and disappear.

The CIO and IT department hence needs to support the run of the current business activities as well as new emerging initiatives that will eventually form the business strategy. The cloud (internal or external) would be particularly well placed to develop new services that can then be institutionalised as the success of the initiative is confirmed.

The CIO and IT Department that sit around and wait for the Business Strategy to be formalised to build an IT strategy and vision might not make the 18 months magic mark. The IT Bottom line is that the IT Strategy should support business objectives, with new technology as needed as the IT department delivers effective IT Services and innovative technology solutions to improve competitiveness, demonstrated and articulated.

In order for the CIO and the IT Department to position as premium provider of IT services and focus on value to cost we need to understand the Business (IT) Strategy and how the IT department can deliver effectively to business objectives, that is to deliver business value with IT:

- What is the Business?s strategy and plans?
- What is the current business model that IT has to support?
- Where could IT make a significant impact on the business?
- Are there any further opportunities to use IT?
- How can we leverage IT in a ?Time to Market?, ?Cost Effectiveness?, ?Cycle Time? perspective?

Got a question about the product? Email us at support@flevy.com or ask the author directly by using the form to the right. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: ITIL Unlocked (the missing pieces): Deliver Business Value with IT! - Get your Cloud Strategy Right! PDF document

This document is part of the following Business Toolkit:

Cloud View Details
 
Top Flevy Author [?]

ITIL Unlocked (the missing pieces): Deliver Business Value with IT! - Get your Cloud Strategy Right!

Sold by Martin Palmgren (this author has 78 documents)

$34.99

ALL FEES INCLUDED
Add to Cart
  

This business document is categorized under the function(s): Information Technology   Strategy, Marketing, & Sales  

It applies to All Industries.

File Type: PDF (pdf)

File Size: 902.6 KB

Number of Pages: 142

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

This product contains a supplemental PDF document.

Initial upload date (first version): Nov 5, 2013

Ask the Author a Question

Must be logged in Click here to log in

Report

SELECT CUSTOMERS

Flevy has provided quality business documents to businesses and organizations of all sizes across the world—in over 60 countries. Below is just a very small sample of our customer base.

VIEW BY


Are you a business professional?
Join Flevy and sell your business documents.

Just as the mobile apps market has helped software developers earn sustainable, passive income, we hope Flevy will do the same for business professionals, like yourself. There's no reason to let your IP collect dust when it can be making you perpetual income.


CUSTOMERS ALSO BOUGHT THESE DOCUMENTS

Get Your Cloud Strategy Right
Listed under:  Information Technology  Strategy, Marketing, & Sales
View more from: Martin Palmgren   Top Flevy Author [?]
170-page PDF document. The "Deliver Business Value with IT" series provides a good overview and actionable material of the ways a CIO can provide valuable and effective support to your company strategy and leverages business model concepts to deliver [read more]
$299.00

Add to Cart View Details

How to Evaluate Cloud Migration Initiation
Listed under:  Information Technology  Strategy, Marketing, & Sales
View more from: vskumar
16-slide PowerPoint deck and supporting Word. This presentation has been prepared to elaborate the below areas with live examples/issues/risks on Cloud Conversion Evaluation & Initiation: 1. How to initiate a cloud transformation? 2. How the IT organizations have their current [read more]
$25.00

Add to Cart View Details

Cloud Strategy with Users Scenarios and Business Request
Listed under:  Operations  Strategy, Marketing, & Sales
View more from: stjianga
43-slide PowerPoint deck. The Service Cloud Quick Start Packs will drive efficiencies in the design and development of Service Cloud capabilities, answering client demands to "go faster" when deploying SaaS solutions for customer service and support. The asset [read more]
$100.00

Add to Cart View Details

Assessment Dashboard - Cloud Security and Risk Standards
Excel workbook and supporting ZIP. This Cloud Security and Risk Standards Self Assessment helps you diagnose and address the following issues and questions: IDS/IPS traffic pattern analysis can often detect or block attacks such as a denial-of-service attack or a network [read more]
$79.00

Add to Cart View Details

Assessment Dashboard - Cloud Migration
Listed under:  Information Technology
View more from: Gerard Blokdijk
Excel workbook and supporting ZIP. The Cloud Migration Self-Assessment will make you a Cloud Migration domain expert by: 1. Reducing the effort in the Cloud Migration work to be done to get problems solved 2. Ensuring that plans of action include every Cloud Migration [read more]
$79.00

Add to Cart View Details

Digital Transformation Strategy
Listed under:  Information Technology  Strategy, Marketing, & Sales
View more from: LearnPPT   Top Flevy Author [?]
118-slide PowerPoint deck. Digital Transformation is being embraced by companies across most industries, as the role of technology shifts from being a business enabler to a business driver. Transformation is driven by 6 Technology Trends: - Social Media - [read more]
$89.00

Add to Cart View Details

875+ High Impact Presentation Templates
878-slide PowerPoint deck. This presentation contains pretty everything you are ever going to need to make your big presentation rock! You will find tons of templates on - 1. Coverpages 2. Section Dividers 3. Graphs and Charts 4. Text Layouts 5. Image [read more]
$49.00

Add to Cart View Details

Project Prioritization Tool
Listed under:  Information Technology  Operations
View more from: Demand Metric   Top Flevy Author [?]
Excel workbook. The Project Prioritization Tool can be used to rank projects based on their company strategic fit, economic impact, and feasibility. The tool works by allowing you to create a rational method to force rank each project where you define and [read more]
$49.95

Add to Cart View Details

Complete Business Frameworks Reference Guide
Listed under:  Organization, Change, & HR  Strategy, Marketing, & Sales
View more from: LearnPPT   Top Flevy Author [?]
388-slide PowerPoint deck. This is a very comprehensive document with over 350+ slides--covering 56 common management consulting frameworks and methodologies (listed below in alphabetical order). A detailed summary is provided for each business framework. [read more]
$199.00

Add to Cart View Details

Customer Experience Strategy - Template and Guide
Listed under:  Operations  Strategy, Marketing, & Sales
View more from: CustCore Consulting
56-slide PowerPoint deck. Customer Experience is fast becoming the key business battleground in many markets. In order to be successful it is critical that all business create a Customer Experience Strategy, an all encompassing view of how they will deliver [read more]
$65.00

Add to Cart View Details

What project are you working on?
Cloud?   Consumer Behavior?   Bain Presentations?   Or something else.
Have a look at our holistic Business Toolkits. We have over 250+ toolkits covering a wide range of business topics.