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DESCRIPTION
Incident Management Process
The first goal of the incident management process is to restore a normal service operation as quickly as possible and to minimize the impact on business operations, thus ensuring that the best possible levels of service quality and availability are maintained.
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Source: Best Practices in Incident Management Word: Incident Management Process Word (DOC) Document, Adaptive US Inc.
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Adaptive US Inc. provides CBAP®, CCBA®, ECBA® online trainings, question banks, study guides, simulators, flash cards, audio books, digital learning packs across the globe.
Adaptive US Inc. is the only training organization to offer success guarantee and all-inclusive plans for its workshops.
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