Get our FREE Digital Transformation Templates. This is an exclusive promotion being run on LinkedIn.
  This is a partial preview. Full document is 106 slides. View large preview.
If you are logged in, your referral link [?] is automatically included below.
EMBED CODE (Copy and Paste)


BENEFITS OF DOCUMENT
  1. Train your problem solving teams by using this simplified 5-step problem solving process.
  2. Equip your problem solving teams with the basic tools that can be applied to most problems and kaizen activities.
  3. Provides a foundation for your teams to acquire more advanced problem solving methods and tools.

DOCUMENT DESCRIPTION

Although the DMAIC and 8D problem solving methodologies are highly rigorous and require quite a fair bit of tools for data and statistical analysis, these techniques are tailored more for engineers and other professional/technical staff.

However, for shopfloor supervisors, technicians and operators as well as office/administrative support staff, a lighter and simpler problem solving approach is more suitable. The Five Steps of Problem Solving process was developed specifically for this purpose.

Based on the Plan-Do-Check-Act approach, the Five Steps of Problem Solving consist of:

(1) Define the Problem
(2) Analyze Root Cause
(3) Develop Countermeasures
(4) Implement Solutions
(5) Evaluate & Follow Up.

The tools covered in this presentation are the more commonly used ones in problem solving, process improvement and kaizen activities. They include Brainstorming, Flowchart, Pareto Chart, Cause & Effect Diagram and last but not least the Five Whys.

LEARNING OBJECTIVES

1. Understand the principles and key concepts of problem solving
2. Learn how to apply the five simple steps of problem solving and the common tools
3. Understand the pitfalls to avoid and the critical success factors for successful problem solving

CONTENTS

1. Introduction to Problem Solving
- Methods to increase productivity
- Inefficient processes create waste
- Waste adds cost without delivering customers what they want
- The blind men and an elephant
- What is a problem?
- Kaizen versus problem solving
- What problem solving is not
- Impact of problem solving
- Benefits of problem solving

2. Five Steps of Problem Solving
- The PDCA approach to problem solving
- Five steps of problem solving
- Step 1: Define the problem
- Step 2: Analyze root cause
- Step 3: Develop countermeasures
- Step 4: Implement solutions
- Step 5: Evaluate and follow up

3. Common Problem Solving Tools
- Problem solving tools
- Brainstorming
- Flow chart
- Check sheet
- Run chart
- Pareto chart
- Cause and effect diagram
- Five whys

4. Pitfalls to Avoid

5. Critical Success Factors

Got a question about the product? Email us at [email protected] or ask the author directly by using the form to the right. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Five Steps of Problem Solving PowerPoint document

 
Top Flevy Author [?]

Five Steps of Problem Solving

Sold by Operational Excellence Consulting (this author has 113 documents)

$49.00

ALL FEES INCLUDED
Add to Cart
  

This business document is categorized under the function(s): Operations   Organization, Change, & HR  

It applies to All Industries.

File Type: PowerPoint (pptx)

File Size: 5.3 MB

Number of Slides: 106

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

Terms of usage (for all documents from Operational Excellence Consulting)

Initial upload date (first version): Jan 3, 2017
Most recent version published: Jan 24, 2018

Ask the Author a Question

Must be logged in Click here to log in

Report

SELECT CUSTOMERS

Flevy has provided quality business documents to businesses and organizations of all sizes across the world—in over 60 countries. Below is just a very small sample of our customer base.

VIEW BY


Are you a business professional?
Join Flevy and sell your business documents.

Just as the mobile apps market has helped software developers earn sustainable, passive income, we hope Flevy will do the same for business professionals, like yourself. There's no reason to let your IP collect dust when it can be making you perpetual income.


CUSTOMERS ALSO BOUGHT THESE DOCUMENTS

Business Case Development Framework
Listed under:  Operations  Strategy, Marketing, & Sales
View more from: LearnPPT   Top Flevy Author [?]
32-slide PowerPoint deck and supporting Excel workbook. The Business Case is an instrumental tool in both justifying a project (requiring a capital budgeting decision), as well as measuring the project's success. The Business Case model typically takes the form of an Excel spreadsheet [read more]
$49.00

Add to Cart View Details

Complete Business Frameworks Reference Guide
Listed under:  Organization, Change, & HR  Strategy, Marketing, & Sales
View more from: LearnPPT   Top Flevy Author [?]
388-slide PowerPoint deck. This is a very comprehensive document with over 350+ slides--covering 56 common management consulting frameworks and methodologies (listed below in alphabetical order). A detailed summary is provided for each business framework. [read more]
$199.00

Add to Cart View Details

Business Case Template Excel
Listed under:  Organization, Change, & HR  Strategy, Marketing, & Sales
View more from: Documents & Files   Top Flevy Author [?]
Excel workbook. For individuals who are fairly new at developing business cases, the Business Case Template Excel file provides a step-by-step methodology for developing a high level business case. This Template Excel is also a companion document of the [read more]
$59.99

Add to Cart View Details

Customer Experience Strategy - Template and Guide
Listed under:  Operations  Strategy, Marketing, & Sales
View more from: CustCore Consulting
56-slide PowerPoint deck. Customer Experience is fast becoming the key business battleground in many markets. In order to be successful it is critical that all business create a Customer Experience Strategy, an all encompassing view of how they will deliver [read more]
$65.00

Add to Cart View Details

Strategy Planning and Deployment Process
Listed under:  Operations  Strategy, Marketing, & Sales
View more from: Operational Excellence Consulting LLC   Top Flevy Author [?]
100-slide PowerPoint deck and supporting Excel workbook. Our Strategy Planning and Deployment Process, using Strategy Maps and Hoshin Kanri, provides an organization with simple and effective methods and tools to develop, communicate and align its business objectives, strategic initiatives, [read more]
$44.50

Add to Cart View Details

Business Process Improvement (BPI 7)
Listed under:  Operations  Organization, Change, & HR
View more from: Operational Excellence Consulting LLC   Top Flevy Author [?]
128-slide PowerPoint deck and supporting Word. Our business process improvements methodology BPI 7 is a proven and systematic approach to continuously improve an organization's existing business processes. The Business Process Improvement (BPI 7) Training Module [read more]
$39.50

Add to Cart View Details

Cost Reduction Opportunities (across Value Chain)
Listed under:  Operations  Strategy, Marketing, & Sales
View more from: LearnPPT   Top Flevy Author [?]
24-slide PowerPoint deck. This document details cost reduction opportunities across the Value Chain (as defined by strategist Michael Porter). Cost reduction initiatives are categorized in the areas of *Enterprise-wide Opportunities (includes Share [read more]
$39.00

Add to Cart View Details

Process Mapping Series: Procure to Pay
Listed under:  Operations  Process Mapping
View more from: BusinessRules
13-slide PowerPoint deck and supporting Excel workbook. Engaging in the exercise of reviewing and documenting your company's business processes is the first step in learning exactly how work is being performed, where the opportunities for improvement lie and what bottlenecks and inefficiencies [read more]
$29.00

Add to Cart View Details

Options Analysis Business Case
Listed under:  Information Technology  Operations
View more from: PPT Lab   Top Flevy Author [?]
23-slide PowerPoint deck. This is a presentation template for a options analysis business case, where we evaluate 4 options. In this specific scenario, a business decision was made on previous assumptions made that are no longer true. As a result, the business [read more]
$20.00

Add to Cart View Details

Rapid Process Improvement
Listed under:  Organization, Change, & HR  Strategy, Marketing, & Sales
View more from: Documents & Files   Top Flevy Author [?]
128-page PDF document. Successful Rapid Process Improvement efforts begin with strong vision and leadership by top management. Leadership implies... - Visible and frequent support for the Rapid Process Improvement effort - Active involvement in setting the [read more]
$169.99

Add to Cart View Details

What project are you working on?
Bain Presentations?   Growth Strategy?   Critical Success Factors?   Or something else.
Have a look at our holistic Business Toolkits. We have over 250+ toolkits covering a wide range of business topics.