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In today's increasing complexity of modern technology and modern business, customers are increasingly choosing products and services based on the quality of the experiences they have with them. To help meet these challenges, an approach known as "Design Thinking" is playing a greater role in finding meaningful pathways - it is increasingly common in Lean Six Sigma processes and in organizational innovation initiatives. Industry practitioners of Design Thinking include Uber, AirBnB, IDEO, Apple, Nike, Procter & Gamble, SAP, Singapore Airlines and DBS Bank.
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Source: Design Thinking PowerPoint document
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Number of Slides: 202
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Initial upload date (first version): Mar 18, 2016
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