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DESCRIPTION
This book contains:
1. Several control processes,
2. Eight (8) audit questionnaires with 100 questions,
3. Five (5) lists of business performance measures, and
4. Five (5) improvement recommendations.
The objective of this book is to provide any business owner, company director, senior manager, auditor, other stakeholder, etc., with a useful set of practical tools to assist and support them in their business performance management system audit and implementation, using the Balanced Scorecard or any other business performance model (EFQM, Six Sigma, etc.).
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Source: Best Practices in Performance Management PDF: Auditing and Improving Business Performance PDF (PDF) Document, John Kyriazoglou
OVERVIEW
ABOUT THE AUTHOR
John Kyriazoglou obtained a certificate in computer programming and data processing from a technical college, in Hamilton, Canada, a (Hon. ) in Computer Science and with a minor in Economics from the University of Toronto, Canada, also earning a Scholastic award for Academic Excellence in Computer Science. John has worked in Canada, Europe (England, Switzerland, Luxembourg, Greece, etc. [read more]
Ask the Author a Question
Performance Management KPI Strategic Planning Consulting Frameworks Strategy Deployment & Execution Competitive Analysis Strategy Development Malcolm Baldrige Quality Management & Assurance Shareholder Value Benchmarking Objectives and Key Results Project Management IEC 27002 ISO 27001 Risk Management Industry Analysis Environmental Analysis Strategic Analysis SWOT Hoshin Kanri Operational Excellence Gap Analysis Consulting Training Strategy Frameworks Core Competencies Competitive Advantage Balanced Scorecard
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