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Are our processes capable? This is a question that should be asked frequently within an organization. Assessing process capability is important (critical) to satisfying customers. In this module you will cover: the purpose of Process Capability, how to calculate the probability of occurrence of a defect using the Z transform, how to calculate and interpret Z score or sigma level, how to interpret normality tests, the difference between short and long term capability estimates and why they are different, how to characterize a process with respect to customer expectations, how to utilizing a process capability study and how to estimate and interpret capability indices. Both continuous and attribute data process capability is covered.
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Source: 033_Process Capability PowerPoint document
It applies to All Industries.
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Number of Slides: 39
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Initial upload date (first version): Jan 23, 2015
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