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Leveraging the 012_Introduction to Mapping, this module takes a detailed look at process maps, swim lane diagrams and brown paper maps. Process maps are easy to construct and extremely versatile. Not only do they serve as a visual representation of a process, but they are also used as a basis for the Cause and Effect Diagram, Cause and Effect Matrix, SIPOC, Failure Modes and Effects Analysis, Values Stream Map and more. But there is a catch . . . improvement teams have a tendency to construct detailed process maps first. While there are four different levels of process maps, the detailed map serves the team well when a deep dive is appropriate.
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Source: 014_Introduction to Process Mapping PowerPoint document
014_Introduction to Process Mapping
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Number of Slides: 30
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Initial upload date (first version): Jan 17, 2015
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