BUY WITH CONFIDENCE
DESCRIPTION
Being able to measure a processes performance is a hallmark of Lean Six Sigma and selecting the appropriate metric is critical. LSS metrics fall into one of three categories: cost, quality, delivery. In this module we explore cost of poor quality, yield metrics, defect metrics, and waste elimination metrics.
Cost of poor quality represents the difference between the actual cost of product or service and what the cost would be if the process were effective in manufacturing products that met the customer needs and were defect free.
Yield metrics include Final Yield, Throughput Yield, Rolled Throughput Yield and Normalized Yield. These metrics are particularly adept at exposing the so called hidden factory – those activities that are necessary for acceptable quality because of one or more failures in the standard processes.
Defect metrics are used when the defect rate is a Key Process Output Variable or when the data is of the attribute type or when multiple opportunities (defects) exist per unit produced. This module covers the not well published but very important conversion from yield metrics to defect metrics and vice versa.
Waste elimination metrics are those that expose one or more of the seven wastes: transportation, inventory, motion, waiting, over production, over processing and defects. Common metrics include Takt Time, Cycle Time, Lead Time, Changeover Time.
This material is suitable for independent study or formal classroom training and includes a list of tools, an exercise, and quiz questions.
Comes with one Excel template: Yield and Defect Metrics
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Source: Best Practices in Operational Excellence, Process Improvement PowerPoint Slides: 007_Process Metrics PowerPoint (PPT) Presentation, [x]mjcarter
OVERVIEW
ABOUT THE AUTHOR
Operational Excellence Process Improvement Process Analysis Lean Management/Enterprise Lean Manufacturing Business Framework PowerPoint Diagrams Problem Solving Kaizen Hoshin Kanri Strategic Planning Strategy Deployment & Execution Visual Workplace Business Process Management Rapid Improvement Event Takt Time Gemba Walk Manufacturing Strategy Development Process Mapping PDCA Value Stream Mapping Corrective and Preventative Action 8D Customer Decision Journey Project Management Balanced Scorecard Continuous Improvement Customer Service
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