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DESCRIPTION
Design thinking is a human-centered, iterative problem-solving process of discovery, ideation, and experimentation that employs various design-based techniques to gain insight and yield innovative solutions for virtually any type of organizational or business challenge. This method combines both analytical and creative approaches to generate solutions.
This is a simple PowerPoint template which you can use to compile a product or service design project based on the Design Thinking process. The information can be presented to senior management, shared with other teams or serve as a reference for other design project teams.
The five phases of Design Thinking are:
1. Empathize
2. Define
3. Ideate
4. Prototype
5. Test
Simply follow the tools under each design phase and insert your own content. Illustrations/Examples are provided for each tool (e.g. Persona, Empathy Map) so that you will quickly know at a glance what is required under each phase of the Design Thinking process.
NOTE: If you have already purchased the Design Thinking (Workshop Guide) (sold separately), all the project templates listed here have been incorporated into the slides and you need not purchase them again.
Got a question about the product? Email us at support@flevy.com or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.
Source: Best Practices in Service Design PowerPoint Slides: Design Thinking Project Template PowerPoint (PPTX) Presentation, Operational Excellence Consulting
OVERVIEW
Operational Excellence Consulting, founded in 2009 by Allan Ung, draws from extensive experience at Microsoft, IBM, and Underwriters Laboratories (UL). With over three decades of expertise in strategy deployment, customer experience design, and operational excellence, our mission is clear: empowering global individuals and organizations through Design Thinking and Lean Methodologies. [read more]
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Design Thinking Consultant Toolkit
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