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What Are Balanced Scorecards?

Balanced Scorecards tell you the knowledge, skills and systems that your employees will need (learning and growth) to innovate and build the right strategic capabilities and efficiencies (internal processes) that deliver specific value to the market (customer) which will eventually lead to higher shareholder value (financial). — Robert Kaplan & David Norton In 1990, Art […]

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70% of Change Management Initiatives Fail–REALLY?

So now to tackle another much debated change subject–that so-called 70% failure rate. How many times have we seen LinkedIn posts and discussions talking about this subject?  As many as Change Management Methodologies, Project Management vs Change Management, and Change Management Certification!!! Before we start in earnest on the subject, let just have a look at some of the […]

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Is the Term Change Management Still Relevant?

Just as a “starter for 10,” when you type in “Change Management” as a search string into Google, you get in excess of 2 million hits. I have published many of my previous articles, because the issues I have tackled all seem to be the subject of continuing debates on LinkedIn and this one is […]

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Make Change That Lasts

Change is the only constant. – Heraclictus, Greek Philosopher Change is the only constant in the work environment Whether you are shifting office to another location, adopting a new practice or process, implementing an IT system, or re-engineering the business processes for an organization, change happens to everyone all the time. However, many change initiatives have been short-lived as […]

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Change Resistance: “Change? No, Not in My Backyard!”

Another much written about and discussed subject is change resistance, so here is my take on the subject. Let me start by saying that life is all about change. From a personal perspective, we change continuously from the day we are born to the day we die. While some of these changes happen as a […]

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The Personality Side of Being a Change Management Professional

First of all, let’s start with the word “professional.” Well, I tried searching Google and found this one in Business Dictionary: Person formally certified by a professional body of belonging to a specific profession by virtue of having completed a required course of studies and/or practice. And whose competence can usually be measured against an established […]

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SAP and Change Management

As a “seasoned” Change Manager, I have been involved in many diverse projects focusing on managing the business aspect of technology implementations; e.g. ERP (SAP, Oracle, Microsoft Dynamics), Core Banking Systems, Business Intelligence, Case Working and Knowledge Management solutions, and the like. To this day, I continue to be asked why is there a need […]

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Measuring Business Readiness & Adoption

What is Business Readiness and Adoption? Would you talk to someone who isn’t paying attention? Would you make a movie if you didn’t know who would watch it? So why do projects often deliver to a Business that isn’t ready to receive or adopt! Business Readiness and Adoption is a measure of preparation. A business that is […]

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Human Resources and Change Management

There are currently many debates on Social Networking sites (specifically on LinkedIn) about the integration of Project Management (PM) and Change Management (CM) and whether the two can actually be successfully carried out by one person. I have a personal view about the integration of PM and CM, which was the subject of a previous […]

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Change Management – Do You Need to Be Certified?

I suppose it depends on which definition you want to use … to be certified as “insane” or “endorsed authoritatively as having met certain requirements?” If it is the former, having been a Change Manager for many years, I sometimes think you have to be certified as “insane” given everything thing you have to deal […]

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Change Management Methodologies

Hot on the heels of my previous posts Change Management vs. Project Management and Change Management – Do You Need to be Certified? which have attracted many views, likes, comments and shares (thanks for all of these), the other raging and ongoing debate here on LinkedIn is about Change Management Methodologies. One such debate called Change Methodology has been ongoing since […]

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Project Management vs. Change Management

I will probably incur the wrath of many a Project Manager with this post, but, hey, I have had that happen to me many times when working with them on various change initiatives. Anyway here we go … It never ceases to amaze me how the words Project Management and Change Management can be used in the […]

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