Mr. Charles Fiaccabrino is one of the most remarkable and impressive people I have crossed paths with. Over the past couple years, I had the distinct pleasure of working with him closely, as we (at Flevy) productized his thought leadership into a sales management methodology known as the Fiaccabrino Selection Process (FSP). Now in his 80s, Mr. Fiaccabrino has […]
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The national retailer Urban Outfitters has increased its revenues by 500% in the last 10 years, expanding to nearly $3 billion today from less than $500 million a decade ago. Not only does the company grow faster than its peers, it is also more profitable, averaging 21% profit margins for the past five years, versus […]
In business, there are really only two choices: do something or do nothing. One choice leads to growth and sustainability and the other, well, allows more room in the marketplace since there is one less player in the game. Every organization eventually faces the truth, change is the only constant. If an organization fails to […]
Performance reviews, while not necessarily the most effective way to do business, are a realistic part of the work year for many employees. Many people find the review process stressful, but I believe a great deal of the stress and anxiety around performance reviews can be reduced or eliminated with proper preparation. Try working through […]
It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change. This wonderful quote of Leon C. Megginson is still so relevant in this fast changing world. Trying to do things differently or to do different things within an organization is hard. Being […]
“Many family business owners who come to us for help complain that they always have a scarcity of time and money,” according to leading family business expert Don Schwerzler. “In fact, that is why many family businesses never achieve their true potential. They get so caught up in the ‘tyranny of routine’ that they fail […]
“Responsibility diffusion is a critical impediment to successfully growing a family business. And, the larger the family business grows, the larger the problem becomes!” opines Don Schwerzler, an internationally recognized family business expert who has been studying and advising family business owners for more than 40 years. As a family business expert dealing with growth and profitability […]
Were you also part of a so-called “brainstorming sessions,” where both the process and the results were very disappointing? A lot of them are done in the wrong way. The spiritual father of the brainstorming technique is the American Alex Osborn. He describes when a group works together, the members should engage in a “brainstorm,” […]
You have to find the obstacles, then overcome them… fly over them, dig under them, outflank them to move around them. And it is often the ones that you didn’t see that cause you the biggest problems! Succession planning for family businesses is just like a physical obstacle course. Every family and family business situation […]
Eight years ago, I called my business “Resolve Gets Results,” because the world “resolve” connotes both the determination to succeed and the problem solving mentality essential in business. When I first started blogging 8 months ago, I didn’t know where it was going to take me or quite why I was doing it. I had a gut […]
Let’s face it. Your boss might not be the most emotionally evolved mammal on the planet. Chances are you will have to deal with (or have already dealt with) a boss that is all too like the chicanery you see from Dunder Mifflin’s leadership team. No matter what you do, it’s never enough. Your results […]
Do women or men make better leaders? Recently, McKinsey republished an article from 1976 entitled ‘Sex bias – still in business’ with the following 2014 introduction: Despite much talk of equal opportunity for women, discrimination persists in business. This 1976 McKinsey Quarterly article, part of a series celebrating our 50th anniversary, shows how companies should correct […]
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