Trust is built on credibility and credibility comes from acting in others’ interests before your own. – anonymous If leaders have credibility, people want to work for them. But credibility is important in many areas, not just in leadership roles. For instance, sales professionals need credibility to be successful. You have to do what you say […]
About Charles IntrieriCharles Intrieri is subject matter expert on Cost Reduction, Supply Chain, and 3rd Party Logistics. He is also an author on Flevy (view his documents materials). Managing his own consultancy for the past 25 years, Charles has helped dozens of clients achieve leaner and more efficient operations. You can connect with him here on LinkedIn or email him directly ([email protected]). Charles also has a presentation Why Lean Fails in a Company? available for free download here.
Author Archive | Charles Intrieri
The postponement strategy is based on the following two basic principles of demand forecasting. The accuracy of forecast demand decreases with an increase in the time horizon. The farther the time window for which the demand is being forecasted, the more inaccurate it will be. This effect can be shown as a funnel: as time extends farther […]
We should all listen to the Voice of the Customer (VoC) in this customer centric market to improve our business operations. VoC isn’t just for your valued external customers, but also your valued internal customers, your employees or associates. What is more important than listening to your customer? Without customers there is no operation or […]
Software is a necessity in all facets of business today, but people are needed to manage the software and ensure data integrity for accurate data output. People are your most important product. Use them to continuously improve your organization. Cross-Functional Teams are a good way to use multi-talented people to solve many kinds of problems […]
Why implement Lean in the Office? If you think Lean only applies to industry and manufacturing processes, you are wrong! Here’s why: The operational efficiency of a company should not be simply restricted to the “production” side of the activity. The rapid delivery and manufacture of products is never enough if your clients are waiting […]
Note from the Editor: This is the second of a series of articles written by Charles Intrieri related to Lean Initiatives. The previous article can be found here and we suggest you read it first, if you haven’t already. You can read his other articles here. * * * * If you recall, from the first article on Lean, the […]
Note from the Editor: This is the first of a series of articles written by Charles Intrieri related to Lean Initiatives. In the next article, Charles will review Kaizen, Kanban, and Lean Six Sigma, along with the benefits of implementing a Lean culture. You can read his other articles here. * * * * Lean initiatives are thought of as the use […]
More firms are implementing lean inventory management techniques to reduce costs, improve flexibility and have more time to focus on their customers. Lean supply chain and inventory management enable Small Medium Businesses (SMB) to improve efficiency and increase profits. As firms look to reduce waste, increase turns and be more flexible with their inventory, management […]
Business Continuity Planning (BCP), sometimes also called Business Continuity and Resiliency Planning (BCRP), helps a company continue operations under adverse conditions, such as a disaster striking and shutting down the company’s headquarters. It does this by identifying the core underlying processes of the organization that directly affect its bottom line and finding alternate or back-up […]
Think of a Paradigm Shift as a change from one way of thinking to another. It’s a revolution, a transformation, a sort of metamorphosis. It just does not happen, but rather it is driven by agents of change. Change initiators would do well to involve their potential implementers early in the process, perhaps sharing responsibility […]
About 48 million people (1 in 6 Americans) get sick, 128,000 are hospitalized, and 3,000 die each year from foodborne diseases, according to recent data from the Centers for Disease Control and Prevention. This is a significant public health burden that is largely preventable. The FDA Food Safety Modernization Act (FSMA), signed into law by […]
Inaccurate inventory leads to loss of sales, poor customer experience, and may indicate a more drastic issue of retail theft. Inventory Records Accuracy (IRA) is an area most business people take for granted. Daily Cycle Counting and Root Cause Analysis for a goal of 98-100% daily accuracy is critical to all departments in the company: Purchasing, […]
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